Terms of Service

Welcome to Organic By Marwa. By accessing our website or purchasing our products, you agree to comply with the following Terms of Service. Please read them carefully.

1. General Information

Organic By Marwa provides herbal and wellness products through our Shopify store. By using our website, you confirm that you are at least 18 years old or using the website under parental supervision.

We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Products & Information

We try our best to display accurate product descriptions, images, and information. However:

• Product packaging or color may slightly vary due to lighting and screen settings.

• Results of herbal and wellness products may vary from person to person.

• Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

Customers are advised to perform a patch test before using any oil product.

3. Pricing & Payments

All prices listed on our website are in PKR (Pakistani Rupees).

We reserve the right to:

• Change prices without notice

• Cancel orders due to pricing or stock errors

• Refuse or cancel suspicious orders

Payments may be accepted through Cash on Delivery (COD), bank transfer, or available online payment methods.

4. Shipping & Delivery

We aim to process and dispatch orders as quickly as possible. Delivery times may vary depending on location and courier services.

Organic By Marwa is not responsible for delays caused by:

• Courier companies

• Weather conditions

• Public holidays

• Incorrect customer information

5. Returns & Refunds

Our Return & Refund Policy applies to all purchases made through our website. By placing an order, you agree to our refund and return conditions.

6. Intellectual Property

All website content including:

• Logo

• Product images

• Text

• Graphics

• Branding

is the property of Organic By Marwa and may not be copied, reused, or distributed without permission.

7. Limitation of Liability

Organic By Marwa shall not be held responsible for:

• Allergic reactions caused by ingredients

• Misuse of products

• Indirect or incidental damages related to product usage

Customers are encouraged to review ingredients carefully before use.

8. Privacy

Your personal information is handled according to our Privacy Policy. By using our website, you agree to the collection and use of information as described there.

9. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Organic By Marwa
Phone: 0329 0444452
Address: Office No 125, Ground Floor, City Mall Plaza, Chenone Road, D-Ground, Faisalabad